Refunds and Returns Policy Overview
Our refund and returns policy lasts 30 days. However, If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thcdankhouse.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
Shipping Returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help with the Refund and Returns Policy?
Contact us at info@thcdanhouse.com for questions related to refunds and returns.
HOW CAN I THC DANK HOUSE?
There are a lot of scammers on the internet who say they sell medical marijuana and Vapes, but THC Dank House can assure you that we are not one of them. We’ve worked hard for years to build a good image among medical patients, and we strongly support the use of THC products.
THC Dank House understands the needs of people who can’t get their medicine from an approved store for a variety of reasons, and we don’t think they should have to buy it illegally on the street. We’ve decided to give medical patients and other qualified customers full access to our site so they can get their medicine safely at any time.
We also make more money being real than we ever would if we were trying to scam people. This is because we have a lot of regular and new customers who buy from us all the time. You can go through some of our website reviews for more confirmation. Shopping with us will make you do the same as well
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Grandiflora
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Cookies Strains
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THC Edibles
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Moon Rocks & Pre Rolls
Grandiflora
Carts
Backpackboyz
Disposables
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Grandiflora
Cookies Strains
Grandiflora
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Weed Strains
THC Edibles
Alien Labs
Backpackboyz
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Cookies Strains
THC Edibles
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Big Als
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